Frequently Asked Question

How to temporarily pause Chowly service?
Last Updated 8 months ago

(2A) Click the blue "Pause All" text above all of the individual pause buttons if you'd like online orders to stop coming into your POS system.

(2B) Click the white "Pause" button aligned with the individual platform you'd like to pause if you'd like online orders to stop coming in from only one third party platform.

(3) Set the "Reopen Date" and "Reopen Time" to whenever you'd like the platforms to begin accepting orders again.

(4) Click the blue "Confirm" button.

All of the individual white "Pause" buttons will have turned into "Unpause" buttons with red text. Click "Unpause" to reenable ordering for any platform before the set Reopen Date and Time.

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